Widerruf

Right of Withdrawal: Consumers generally have a 14-day statutory right of withdrawal for distance contracts. Exclusion of the Right of Withdrawal (Custom-made Goods): Pursuant to § 312g (2) No. 1 BGB (German Civil Code) and Art. 16(c) of Directive 2011/83/EU: The right of withdrawal does not apply to contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalized. Because the NonMori memorial plaque is specifically engraved and manufactured based on your personal specifications (names, memorial dates, dedication texts, and unique memorial QR link), the right of withdrawal does not apply to this custom-made product.